A retail department deals with a lot of sales, and a retail assistant will need to help with customer presentations and proposals. And while the excellent employees I worked with varied widely in background, interests, personality types, etc., they all had several qualities and skills in common. They don’t need to be in great shape – but they do need to be able to keep up the pace of the floor. Bureau of Labor Statistics. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers. In addition, states may produce projections for areas; there are links to each state’s websites where these data may be retrieved. While this is a quality that can be learned on the job (I say that as someone who did learn it on the job), it makes everyone’s lives easier if the person you hire comes to you an already patient person. B.7.1 An employee performing work in or in connection with a retail establishment at a higher level than a Retail Employee Level 6. Workers often stand for long periods and may need permission from a supervisor to leave the sales floor. In addition, knowing your customer base well will ensure that you'll reach your sales goal at the end of the month. Let’s look at some of these skills and traits in more detail below. I’ve been lucky enough to work with more than a few. A job in retail is unique, rewarding, and very interactive. Get a comprehensive guide to reopening your retail business and growing your revenue with insights from industry experts. In this guide, you’ll learn: Active listening skills are crucial for all customer service and salespeople. None of these job titles are management, however. To give truly excellent customer service, it is also helpful to have tried both of them. on retail selling and perhaps a few self-made videos on your particular store using your phone. The wage at which half of the workers in the occupation earned more than that amount and half earned less. There is also a salary info tool to search for wages by zip code. A retail assistant must also keep shop floors clean and presentable during the house the shop is open and operating. Review These Job Options, Here Is a Comprehensive List of Healthcare and Medical Job Titles. This makes interacting with customers one of the primary duties of a retail assistant. With revenue as your main priority, hiring a sales associate is a great first role to fill for your scaling business. In addition to in-store customers, the retail assistant will need to hand outside sales by taking customer phone calls and replying to emails. (True story, I still remember every single one of the clothing items sold in my store from the years I worked there and can recognize them when I see them on women “in the wild.” Imagine what useful things I could remember if that brain-space weren’t all taken up.

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